Returns & Exchanges
If your new gear doesn't make you feel like a magical goat-wizard, you have 30 days to return or exchange your items. All apparel must be unworn, unwashed, and free of any accidental explosions or cat hair.
Initiate Your Portal
Visit our online returns center and enter your order number and email to start the process before the timer runs out.
Pack the Loot
Place your items back in their original packaging, ensuring all tags are attached and no Defuse cards were left in the pockets.
Label and Ship
Print your prepaid shipping label, stick it onto the package, and drop it off at any authorized carrier location.
Receive the Bounty
Once our team inspects your return, we will issue a refund to your original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing